How are user credits calculated?
When you sign up for a package in Eventify, you will receive the user credits according to the package.
The user credits in Eventify are calculated based on a specific logic designed for your event. The credits logic determines how many users have logged in to your event and what’s remaining in the given period. Here's an explanation of your credits logic:
You can conveniently view your User Credits from two locations: the Usage History and Billing Details sections from My Account. Here are some key terms related to the Credit Section:
Credit: This represents the number of user credits provided based on the total number of attendees you have in your event(s). For example, if you have 100 users attending your event, you will be allocated 100 credit users.
Used: This indicates the count of users who have logged into your event. For instance, if out of the 100 users, only 85 have logged in, the Used section will display this value.
Remaining: This reflects the number of users who are yet to log into the app. Using the previous example, if 85 users have joined, the Remaining section will show 15 as the remaining count.
Note: If users continue to access the app after the event's validity period, additional charges will apply monthly, considering the number of active users. Monthly Active Users (MAU) tracks the unique users who visit the platform each month.
